My account imvu has been h4c|<7d and imvu say that i have to pay 15 usd to have my account back :'( . I have so many things there :'( . They banned me permanently . Unfair....

Windows7 wrote:

My account imvu has been h4c|<7d and imvu say that i have to pay 15 usd to have my account back :'( . I have so many things there :'( . They banned me permanently . Unfair....

Take a screen shot of them telling you to pay $15 please.

Don Von Free Credits wrote:

Windows7 wrote:

My account imvu has been h4c|<7d and imvu say that i have to pay 15 usd to have my account back :'( . I have so many things there :'( . They banned me permanently . Unfair....

Take a screen shot of them telling you to pay $15 please.

they don't understand that i have been h4c|<

Tell them:

"I never bought anything for $15. What is the $15 for?"

Don Von Free Credits wrote:

Tell them:

"I never bought anything for $15. What is the $15 for?"

They told me that : Hi MystereBeaugoss,

Thank you for contacting IMVU!

I' m so sorry for what happened. I'll be willing to help you out the best that I can. Let me assist you in addressing your concern.

Please remember to never share your password with anyone. Not only is it a violation of our Terms of Service, but doing so could result in your account being lost permanently. IMVU Staff will never ask for you password. Do not be fooled by scammers who ask for your password on our site or in chat.

Scammers may also claim to be IMVU Staff in chat or in messages and direct you to an off-site link to capture your login information. Always be careful clicking on links in messages or chat. If someone seems like a scammer while you are chatting, please click on their avatar and then select the Safety icon. From there, you can report the chat and IMVU will take the appropriate action.

I have fully reviewed our records to verify what happened to your account. I found out that your account was banned due to charge backs amounting to $15.

We received a dispute notification from PayPal, one of our third party payment processors for your purchases. Below is a list of the disputed transaction/s:

ORDER ID : 327977883

The amount of charge backs would be $5. On top of that, you will need to pay for the transaction fees of $10.

To get your account re-activated, please settle these fees through PayPal by sending it to sales@imvu.com. Please reply to this ticket with the unique transaction ID once the payment has been completed.

You may also send us a money order along with your avatar name and email address to

IMVU, Inc.
Attn: Fraud Department
PO Box 390012
Mountain View, CA 94039

Tell them:

"I did not make those transactions."

Don Von Free Credits wrote:

Tell them:

"I did not make those transactions."

they reply the same thing : Hello Mysterebeaugoss,

Thank you for contacting IMVU!

We apologized for this but we received a dispute notification from PayPal, one of our third party payment processors for your purchases. Below is a list of the disputed transaction/s:

ORDER ID : 327977883

To get your account re-activated, please settle these fees through PayPal by sending it to sales@imvu.com. Please reply to this ticket with the unique transaction ID once the payment has been completed.


Sincerely,

Eunice
Customer Care and Education
IMVU,Inc.

Tell them: "I do not have access to that transaction because it was not made with my paypal account. That transaction was made with the h4c|<7r's paypal account by the h4c|<7r who h4c|<7d my IMVU account. The h4c|<7r owes you money, not me."

Don Von Free Credits wrote:

Tell them: "I do not have access to that transaction because it was not made with my paypal account. That transaction was made with the h4(k3r's paypal account by the h4(k3r who h4c|<7d my IMVU account. The h4(k3r owes you money, not me."

they reply me : Hello Mysterebeaugoss,

Thank you for contacting IMVU!

We sincerely apologized for this but there will be no other way to reactivate your account unless you pay the charge back amounting $15.00.


If you have any questions or concerns, please let me know. I'd be glad to be of service.


Sincerely,

Eunice
Customer Care and Education
IMVU,Inc.

Windows7 wrote:

they reply me : Hello Mysterebeaugoss,

Thank you for contacting IMVU!

We sincerely apologized for this but there will be no other way to reactivate your account unless you pay the charge back amounting $15.00.


If you have any questions or concerns, please let me know. I'd be glad to be of service.


Sincerely,

Eunice
Customer Care and Education
IMVU,Inc.

Tell them this: Transfer my ticket to your manager now. I want to talk to your manager.