SirDarkHart wrote:

HI, that happened to my ex... the reason for the ban.. our roomie at the time decided he was going to cancel the vip for the account of my ex's.. now while she had nothing to do with it.. when he canceled the automatic payment somehow the charge was reversed and therefore, they perm ban her acct too bc of the charges being reversed.. so if the person paid for the token and for some reason the credit card bank, paypal etc.. decided that they would cancel the charge. imvu will reverse the charge and therefore the token or in my ex's case the monthly 5k in credits she was gifted caused imvu to be on the short end so they banned her acct bc of the reversal of charges. sayin the same thing.. because of suspected credit card fraud or fraudulent charges on that account it is permanently banned until the account owner contacts imvu. blah blah. Sorry but they won't return the account if they do it will always be viewed as a risk. plus in all fairness your friend that purchased it for ya.. which i' dont know them obviously, however they may have used a stolen card or their parents card or whatever without permission or didnt have the funds on the card or anything.. call imvu and discuss it with them and u may accidently have ur acct returned.. best wishes!
SDPS Basically they are saying the owner of the acct (you!) are tryin to steal etc with ur account.. much luck have a good night