How can my friend recover his disable account on IMVU ?

Michael3235
by Michael3235 · 21 posts
5 years ago in Help & Support
Posted 5 years ago · Author
Don Von Alpha Dom wrote:
Soo ... the account was used to phish someone and then steal their credits in the form of gifts. I am assuming the little brother was home when he did this happened?
He was sleeping that is the other user fault for giving him his or her email and password !
@Don Von Alpha Dom
Posted 5 years ago
If the little brother was home when he did it, then I do not think there is anything you can do about it. The IP address of the phishing / stealing is going to match the user's normal ip address ... so it will look like the user was phishing people, not that their account was compromised.
Posted 5 years ago · Author
Don Von Alpha Dom wrote:
If the little brother was home when he did it, then I do not think there is anything you can do about it. The IP address of the phishing / stealing is going to match the user's normal ip address ... so it will look like the user was phishing people, not that their account was compromised.
I know me and him can do to get it back by keeping trying or get a Legal Appeal form made .
@Don Von Alpha Dom
Posted 5 years ago
There is nothing really legally that you can do. Because the avatar is IMVUs property regardless of how much money was spent. So a legal standpoint will do nothing.
The best thing you can do is tell him to continue contacting IMVU support and he should say that he has no idea what was being done with the shared IP address and that
He is innocent. Worst case scenario is that he won’t get his account back . Best case scenario he will get his account back.
Just he needs to arm himself with patience because IMVU support are a bunch of illiterate monkeys.
Posted 5 years ago
Nikky Maxim wrote:
There is nothing really legally that you can do. Because the avatar is IMVUs property regardless of how much money was spent. So a legal standpoint will do nothing.The best thing you can do is tell him to continue contacting IMVU support and he should say that he has no idea what was being done with the shared IP address and thatHe is innocent. Worst case scenario is that he won’t get his account back . Best case scenario he will get his account back.Just he needs to arm himself with patience because IMVU support are a bunch of illiterate monkeys.




Completely agree. i lost my account too and i was keep in touch to imvu for 3 years (ok i know its too much) but it works. the thing is imvu staff who talk to you online not go back to the history to find out what happened as they have lot of users lined up for chat. this way you can take advantage plus never talk to them directly for the subject, first ask something regarding imvu like vip subscription or credits whatever then once its done they ask you "is there anything else i can help", bang on..! ask 'em like so n so time back i lost my id and this this n that happened and my id was compromised. so please i need you help if i can get back my id. be nice and calm they ll surely help you.
Posted 5 years ago · Author
What should he tell them so they will give his account back to him ?
Posted 5 years ago
There's not much that can be told to be honest. Most tips were given in this thread already.
I'm hoping your friend got it back, but if not, keep in mind that they need to send the most polite/well mannered request they can. Avoid typos and 'hello/good morning, please, thanks for your attention' are a must!

All they can do is explain that in the house there's more than one person using IMVU, and that the extra account was banned without reason. Keep in mind that there's a chance for IMVU requesting money to get the account active again, and if they can't pay, they won't get it back.
Other than that they can just keep their hopes up.

Good luck!
Posted 5 years ago
Your friend won't get back his account.
If he only login to someone account because they give him there email and password
he would had a slight chance but the moment he took credits off his friends account and transfer the credits to his own account.
right then and there he loses any chance of recovering his account. IMVU specialist will keep it permanent disabled.
Posted 5 years ago
:tla9: Id actually wouldnt know how to answer it cause i never lost my account .......... knocks on wood
Posted 5 years ago
Getting disabled is literally the worst feeling ever! You spend so much time and money on the damn app and then get your account taken away because you fought back in an argument or someone else did something to your account. I hope he does get it back

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