Unsubscribing VIP

venomousv
by venomousv · 5 posts
15 years ago in Help & Support
Posted 15 years ago · Author
I have a question. Well, let's say I've subscribed VIP for first month with 0.99$. How can I unsubscribe it so that it won't charge me 10$ for next month? I really need to protect my 10$. :?

Thanks :D ,
-Veno-
Posted 15 years ago
venomousv wrote:
I have a question. Well, let's say I've subscribed VIP for first month with 0.99$. How can I unsubscribe it so that it won't charge me 10$ for next month? I really need to protect my 10$. :?

Thanks :D ,
-Veno-


Did you use a credit card or paypal?
Posted 15 years ago · Author
I used a credit card.
After googling it, i found some solution.

Code
    There are two ways to cancel your subscription depending upon the payment method involved.  
       

    If you signed up for subscription with your credit card please follow the steps below to cancel your subscription:

    1. Go to your account settings page by clicking on the "settings" link in the upper right of your homepage.
    2. On the next page, in your "account tools" panel, you will see the "subscriptions" link.  Clicking on this link will take you to the appropriate edit panel.

    Once you are there, you will see the option to cancel your subscription.

    If you signed up for subscription with Paypal please follow the instructions below to cancel a subscription with IMVU:

    Your IMVU Subscription payment is set up through PayPal.

        To cancel your subscription, sign in to your PayPal account, find your subscription, and cancel it (see screenshots of what to do below):

        1. Log in to your account at https://www.paypal.com
        2. Click the 'History' subtab.
        3. Choose 'Subscriptions' from the 'Show' drop-down menu.
        4. Check the 'From' box and change date back 2 years (or more if needed).
        5. Click 'Search'.
        6. To view the details of a specific 'Subscription Creation', click 'Details' in the Details column.
        7. At the bottom of this page, click 'Cancel Subscription'. Please note, that you can use Mass Cancellation to cancel a group of your subscribers at once by clicking 'Cancel several subscribers.'
        8. On the confirmation page, click 'Cancel Subscription' again.

        Please note: You may need to cancel a scheduled payment at least one day prior to the scheduled date of the next payment. Canceling a Subscription or Recurring Payment on the day of a scheduled payment will not guarantee that the payment will not be sent.

     

    Click Here for a helpful Screen Shot
http://www.imvu.com/catalog/web_images/help/cancel_imvu_allowance_2.gif

Ref: http://support.imvu.com

Haven't tried it though since the account is my friend's.

-Veno-
Posted 15 years ago · Author
oh i see. Thanks, Don. :D

-Veno-

========================

okay, I've unsubscribed it.
I had to go to "Manage Subscriptions" under Account Tools of Account Settings page.

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