THE E-MAIL THEY SENT BELOW
SUBJECT: imvux.com payment retraction: invoice 123770 and more
FROM: VBUX [vbux@vbux.net]
CONTENTS OF E-MAIL:
Hi,
Upon review of our records, one or more purchases you made from our site, imvux.com, were reversed by paypal (please see attached email from paypal). As a result, we have had these funds deducted from our account.
123770 ShapeShifter499 1600 1.00 0.30 1.30 1 1 Reversed Complete
2009-05-25 05:56:17
123991 ShapeShifter499 3000 1.88 0.30 2.18 1 1 Reversed Complete
2009-05-25 22:48:40
124020 ShapeShifter499 1600 1.00 0.30 1.30 1 1 Reversed Complete
2009-05-26 01:20:04
124128 ShapeShifter499 5000 3.13 0.30 3.43 1 1 Reversed Complete
2009-05-26 13:16:43
124134 ShapeShifter499 2400 1.50 0.30 1.80 1 1 Reversed Complete
2009-05-26 14:03:55
124549 ShapeShifter499 4288 2.68 0.30 2.98 1 1 Reversed Complete
2009-05-27 21:05:18
I am writing to you to ask you to resend the total amount which paypal has returned to you, or send us back the credits that we delivered.
When we receive a payment reversal, our general procedure is to email IMVU Inc. regarding the reversal, and generally they will freeze or disable the associated accounts until the matter is resolved. However, I would like to first give you the opportunity to make your account with us current.
If I do not hear back from you within the next 48 hours I will need to send this along to IMVU Inc. to review. Please contact me ASAP so we can resolve this.
Thanks,
Kathryn
-------- Original Message --------
Subject: PayPal Investigation of the Received Unauthorized Claim: Case ID #PP-714-219-001
Date: Wed, 27 May 2009 21:02:08 -0700
From:
service@paypal.com
To:
vbux@vbux.net
Dear VBUX Inc.,
An unauthorized account activity claim was recently filed against the
following transaction:
Buyer's Name: Deborah Geroso
Buyer's Email:
Gero3977@gmail.com
Transaction Amount: -$2.18 USD
Case Number: PP-714-219-001
To complete our investigation, you must provide additional information
within the next seven days. Please log in to your PayPal account at
https://www.paypal.com and go to the Resolution Center to view the details
of this case. You will have the opportunity to enter any details or
information regarding this case which will help PayPal investigate the
matter fully.
Thanks for your cooperation through this process. We are continuing to work
to ensure that PayPal is secure for all users.
Sincerely,
PayPal
Account Review Department
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
BC:PP-714-219-001:R1:USD2.18:05/28/2009:21707072SG2240112
----------------------------------------------------------------
PayPal Email ID PP927