Some users on the 3D Chat Client have been using their favorite social media account (like Facebook) to login to IMVU.

This feature will be going away completely on September 27th, 2017.

As a result, such users will need to request a password change to avoid getting locked out of their IMVU account. When doing so you should have the password sent to the email associated with your account via this link: https://secure.imvu.com/catalog/password_forgotten.php.

If you have lost access to the email address connected to your IMVU account, please contact us at http://www.imvu.com/help.

Please note that users on Mobile (Android or IOS) will still be able to use Facebook to login to their accounts. This change only affects users who created accounts at imvu.com for use in the downloadable 3D Chat Client.

Thank you and feel free to ask questions in this thread as needed.
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9/08/2017 5:35 PM Pacific

Some clarifications per some of the comments below.

If you use social media to login to downloadable 3D Chat Client you will need to change your password per the above information in the original post. Please do so before September 27th, 2017.

If you do not use social media to login to downloadable 3D Chat Client then you can disregard this announcement. Thank you.
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9/27/2017

Some users on the 3D Chat Client have been using their favorite social media account (like Facebook) to login to IMVU.

This feature will be going away completely on September 27th, 2017.

Users who have not updated their accounts will receive this email:

"Hello (insert avatar name): You currently sign in to IMVU by using your favorite social media account (like Facebook). We've tried notifying you that this feature would be going away completely on September 27th, 2017, but it looks like you still haven't created a new password. You probably won't be able to login to your account anymore, but we can still help. Your first option is to go to the Forgotten Password page (linked to https://secure.imvu.com/catalog/password_forgotten.php) and request to have a password sent to you via email. If you have lost access to the email address connected to your IMVU account, please contact us at http://www.imvu.com/help and we will work with you to confirm your identity and return access to your account.


Thank you,
IMVU Customer Support

NekaLion wrote:

I also think it was a dead feature, almost no one uses it. "Almost no one" a small amount did use it, but this was back in the day when that was a booming thing to do for a plethora of sites. A ploy to get more people in, and it did work for people that often use it on other sites. At the time of its arrival their were alot of new members. Once the general fad of it died and people started to worry about security on their account (back when h4(k1n9 attempts were being made on IMVU), I'd say the majority of them that used it, switched over to normal login. Thus making it a dead feature.However there might also be relevance to what seppohovi is saying as well. They would not like that info getting out at all, since they like to keep people thinking that the "number of people online" are all buying members and not mostly devs lol. Good thing for them that not all devs are great and still have to buy their credits.