Pending credits question, help please!

by kubberz · 11 posts
4 years ago in Basic Creator Help

Posted 4 years ago · Author

Hiya, quick question. I'm new to creating so I apologise if there is a simple answer to this so...

For maybe about a week now, the credit payout for the next day has been significantly lowered from what was previously shown. I've attached pics to explain what I mean. So the 3k was what was displayed 2 days ago, and now suddenly it's down to 850creds???

I thought maybe it's down to fraudulent transactions but I'm not getting any alerts plus it doesnt make sense that more than half my sales are fraudulent, so I'm stumped really! Any ideas?

Posted 4 years ago

Are you they didnt pay you out the first amount an then someone else bought another product for 3k that same day?

Posted 4 years ago · Author

Milesjack wrote:
Are you they didnt pay you out the first amount an then someone else bought another product for 3k that same day?

@Milesjack

Yes, absolutely sure.

Posted 4 years ago

I would contact imvu thats some wack shit

Posted 4 years ago

That is hella messed up. Hope you were able to get in contact with them.

Posted 4 years ago

Yes,contact them,, this is very strange

Posted 4 years ago

Hm very tricky, Im sure someone here can help but i really have no clue? Maybe contact IMVU support?

Posted 4 years ago

@kubberz

Let us know how the situation evolves. Hopefully you can get it sorted.

Posted 4 years ago

Maybe time will tell?

Posted 4 years ago

you might go back and see if you did some shopping and bought something yourself and the credits were taking from your account in that way. If not imvu support will fix this for you or explain what is going on.

Product Requests

Pending credits question, help please!

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