Mobiles crashing my imvu classic

jonassouza
by jonassouza · 7 posts
6 months ago in Help & Support
Posted 6 months ago · Author
Whenever I'm in a public room, if any user who uses a mobile phone enters the room, I suddenly fall down, this happens several times, I've already updated the imvu, I spoke to support and they just tell me to clear the cache, is there anything I can do to solve it?
Posted 6 months ago
you could try reinstalling imvu, and look if it happens when its on another account.
Posted 6 months ago
@jonassouza


Also, next time it happens, run this program to copy your log file to your desktop and then you can attach it to a PM to send it to me and I'll take a look to see what's going on.

https://www.imvumafias.org/staff/dm/sha ... ogFile.zip
Posted 4 months ago
This error happening directly on my imvu, it is also enough for a mobile to enter the room and it knocks me out of nowhere
Image
Traceback (most recent call last):
File "main\clientapp.pyo", line 910, in runClientApp (<9 arguments omitted>)
File "main\clientapp.pyo", line 786, in runMainLoop (avatarwindow=<module 'imvu.avatar...t__.pyo'>, serviceProvider=<imvu.service.Servic...05A44910>)
File "imvu\task\EventPump.pyo", line 72, in runApp (self=<imvu.task.EventPump...05A44AD0>)
DisallowedCppException: std::exception: Assert wglMakeCurrent(hdc_, hglrc_): file c:\cygwin\home\buildmeister\makerelease\stable\source\avatarwindow\render\renderengineglwindows.cpp, line 44, lastError aa
C++ Stack:
(PYTHON27.DLL#7e2905e5022c4e4b8281138443d73afa3!001229b3, pc=733f29b3)
(PYTHON27.DLL#7e2905e5022c4e4b8281138443d73afa3!00121753, pc=733f1753)
(PYTHON27.DLL#7e2905e5022c4e4b8281138443d73afa3!00123bbd, pc=733f3bbd)
(PYTHON27.DLL#7e2905e5022c4e4b8281138443d73afa3!00123d0e, pc=733f3d0e)
(PYTHON27.DLL#7e2905e5022c4e4b8281138443d73afa3!001229b3, pc=733f29b3)
(PYTHON27.DLL#7e2905e5022c4e4b8281138443d73afa3!00121753, pc=733f1753)
(PYTHON27.DLL#7e2905e5022c4e4b8281138443d73afa3!00123bbd, pc=733f3bbd)
(PYTHON27.DLL#7e2905e5022c4e4b8281138443d73afa3!00123d0e, pc=733f3d0e)
(PYTHON27.DLL#7e2905e5022c4e4b8281138443d73afa3!001229b3, pc=733f29b3)
(PYTHON27.DLL#7e2905e5022c4e4b8281138443d73afa3!00121753, pc=733f1753)
(PYTHON27.DLL#7e2905e5022c4e4b8281138443d73afa3!00123bcd, pc=733f3bcd)
(PYTHON27.DLL#7e2905e5022c4e4b8281138443d73afa3!001240a2, pc=733f40a2)
(PYTHON27.DLL#7e2905e5022c4e4b8281138443d73afa3!0009785a, pc=7336785a)
(boost_python.dll#d8f23546c3a247de92656bc330b043e61!0000d5f3, pc=751cd5f3)
(boost_python.dll#d8f23546c3a247de92656bc330b043e61!00015a09, pc=751d5a09)
(boost_python.dll#d8f23546c3a247de92656bc330b043e61!0001595d, pc=751d595d)
(boost_python.dll#d8f23546c3a247de92656bc330b043e61!00015676, pc=751d5676)
(boost_python.dll#d8f23546c3a247de92656bc330b043e61!00016a45, pc=751d6a45)
(_libzero.pyd#e69255ce038c428199764db3066e22841!0000f2f7, pc=6f45f2f7)
(_libzero.pyd#e69255ce038c428199764db3066e22841!0000f3d8, pc=6f45f3d8)
(boost_python.dll#d8f23546c3a247de92656bc330b043e61!00015a6a, pc=751d5a6a)
(boost_python.dll#d8f23546c3a247de92656bc330b043e61!00015b24, pc=751d5b24)
(boost_python.dll#d8f23546c3a247de92656bc330b043e61!0000e11f, pc=751ce11f)
(_avatarwindow.pyd#4e5938f1e4294012b3a6881459812ccf1!0001c4d8, pc=6ecec4d8)
(SceneWindow.dll#3c9e19a64712460ba8767b61a729132b1!00061b6b, pc=6ec31b6b)
(SceneWindow.dll#3c9e19a64712460ba8767b61a729132b1!0006198f, pc=6ec3198f)
(USER32.dll#cca676b255e639e4e8eb5694cc1799871!00036210, pc=76076210)
(ntdll.dll#7db38cd1404e47b9cfa59a1fa0f0dd5e1!000750dd, pc=776050dd)
(USER32.dll#cca676b255e639e4e8eb5694cc1799871!0003bebf, pc=7607bebf)
(USER32.dll#cca676b255e639e4e8eb5694cc1799871!000379ba, pc=760779ba)
(USER32.dll#cca676b255e639e4e8eb5694cc1799871!00037dba, pc=76077dba)
(USER32.dll#cca676b255e639e4e8eb5694cc1799871!0004199b, pc=7608199b)
(OPENGL32.dll#d2e8c2e387d7343fb113e6ad9c7970331!0004680f, pc=723d680f)
(USER32.dll#cca676b255e639e4e8eb5694cc1799871!00035d9b, pc=76075d9b)
(USER32.dll#cca676b255e639e4e8eb5694cc1799871!00037576, pc=76077576)
(USER32.dll#cca676b255e639e4e8eb5694cc1799871!00037dba, pc=76077dba)
(USER32.dll#cca676b255e639e4e8eb5694cc1799871!0004199b, pc=7608199b)
(SceneWindow.dll#3c9e19a64712460ba8767b61a729132b1!0006e1a5, pc=6ec3e1a5)
(CallStack.dll#1e9d4874500742639a4001e4f86c25631!00001428, pc=74f61428)
(CallStack.dll#1e9d4874500742639a4001e4f86c25631!00001b21, pc=74f61b21)
(<unknown>#00000000000000000000000000000000!00000000, pc=004fe4f8)
(<unknown>#00000000000000000000000000000000!00000000, pc=004fd428)
(MSVCR100.dll#fb319ec216e04a8996af351118738f962!00083c0a, pc=73603c0a)
(MSVCR100.dll#fb319ec216e04a8996af351118738f962!00084131, pc=73604131)
(MSVCR100.dll#fb319ec216e04a8996af351118738f962!00084522, pc=73604522)
(MSVCR100.dll#fb319ec216e04a8996af351118738f962!000848ad, pc=736048ad)
(MSVCR100.dll#fb319ec216e04a8996af351118738f962!00084a89, pc=73604a89)
(MSVCR100.dll#fb319ec216e04a8996af351118738f962!00083973, pc=73603973)
(ntdll.dll#7db38cd1404e47b9cfa59a1fa0f0dd5e1!00088bd2, pc=77618bd2)
(ntdll.dll#7db38cd1404e47b9cfa59a1fa0f0dd5e1!00088ba4, pc=77618ba4)
(ntdll.dll#7db38cd1404e47b9cfa59a1fa0f0dd5e1!00075126, pc=77605126)
(KERNELBASE.dll#ec2129a6ebd871fb7123f766d90847281!00140b82, pc=75730b82)
(KERNELBASE.dll#ec2129a6ebd871fb7123f766d90847281!00140b82, pc=75730b82)
(MSVCR100.dll#fb319ec216e04a8996af351118738f962!0002872d, pc=735a872d)
(zero.dll#2777b7eec3a743e48698115671a5d0751!00001c0f, pc=74f21c0f)
(glRenderEngine.dll#f41400aff00645b680e0f2f47e8de2af1!00004165, pc=54714165)
(SceneWindow.dll#3c9e19a64712460ba8767b61a729132b1!000319a3, pc=6ec019a3)
(SceneWindow.dll#3c9e19a64712460ba8767b61a729132b1!00051546, pc=6ec21546)
(SceneWindow.dll#3c9e19a64712460ba8767b61a729132b1!00051383, pc=6ec21383)
(SceneWindow.dll#3c9e19a64712460ba8767b61a729132b1!0005135b, pc=6ec2135b)
(SceneWindow.dll#3c9e19a64712460ba8767b61a729132b1!0004cc8e, pc=6ec1cc8e)
(SceneWindow.dll#3c9e19a64712460ba8767b61a729132b1!0006d0bf, pc=6ec3d0bf)
(SceneWindow.dll#3c9e19a64712460ba8767b61a729132b1!0006dfce, pc=6ec3dfce)
(<unknown>#00000000000000000000000000000000!00000000, pc=00000000)
Last edited by Xacto on Sat Jun 22, 2024 2:40 am, edited 1 time in total.
Reason: Added Scrollbox for improved readability and space saving
Posted 4 months ago
That’s kinda weird that a mobile user crashes imvu client. But i will say mobile & the new imvu bets is more reliable then client as far as connectivity. I usually never lag on beta den don’t experience crashing, it only happens on Client.
Posted 4 months ago
maybe download the app again sometimes its an app glitch too. delete all caches and try downloading it again

Create an account or sign in to comment

You need to be a member in order to leave a comment

Sign in

Already have an account? Sign in here

SIGN IN NOW

Create an account

Sign up for a new account in our community. It's easy!

REGISTER A NEW ACCOUNT