If after trying to reset your password, you're still unable to gain access, please fill out a Request Support > General Support > I need help with my password, and include:

* The avatar name for the account that was h4c|<7d
* The original email address used to set up the account (If your address has been changed and needs to be restored, we will return the email to the original address you set the account up with and notify you when this is completed)
* The birthdate you used to register the account
* Any information on how this person obtained your password (Someone has to have your password to access your account) Did they ask you for your password? Did you give your password out? Does anyone else share your computer? etc...