D.M wrote:So let me get this straight, you didn't get a single email or any sort of message from IMVU, you just went to log in one day and were disabled?
You didn't use any h4c|<7d clients, submit any ufi items or otherwise do anything that breaks the TOS?
We recently discovered that your IMVU account was linked to other accounts that may have misused our partner offer system in order to obtain IMVU credits for free.
Don Von Free Credits wrote:not yet telling that, but thank's i'll try to telling that to them.Did you file an IMVU help ticket telling them that you do not use partner offers?
because i do not use partner offers.amrigolek wrote:Don Von Free Credits wrote:not yet telling that, but thank's i'll try to telling that to them.Did you file an IMVU help ticket telling them that you do not use partner offers?
Hello ***,
Thank you for contacting IMVU.
As much as we want to help you with this, we can no longer activate your account. Please understand that we rely to our Terms of Service. If a user violated our Terms of Service we need to take a necessary action. We cannot provide additional information about this action. Please know that your account underwent thorough research before we reached this verdict. This decision is final and cannot be appealed.
Sincerely,
Eunice
Customer Care and Education
IMVU,Inc.
they disabled me cause earning free credit from partners offer that i dont use it. its crazy D.M wrote:Did you get credits from anywhere? I find it odd that they would claim you abused a partner offer out of nowhere. There would have to be at least something that hinted at it.
Hello ***,
Thank you for contacting IMVU.
We're sorry for any inconvenience this may have caused you. Upon checking on your account, our record shows that you have been permanently disabled due to your association with a ring of users who have abused the use of our managed partner offers for the purpose of earning credits.
We do feel your eagerness in getting your account back. However, due to the severity of your violation, we regret to inform you that your account can no longer be reactivated and this decision cannot be appealed.
Please take time to read our Terms Of Service and be informed.
http://www.imvu.com/catalog/web_info.ph ... of_service
Thank you for your cooperation.
Should you have any other concerns, feel free to search our improved Knowledge Base to find answers to most of your important IMVU questions. Just go to http://www.imvu.com/help or click on the Help link located on the upper-right corner of the IMVU webpage and 3D chat client. For anything else, please don’t hesitate to contact us again.
Sincerely,
Eunice
Customer Care and Education
IMVU,Inc.
Hello ***,
Thank you for contacting IMVU.
As much as we want to help you with this, we can no longer activate your account. Please understand that we rely to our Terms of Service. If a user violated our Terms of Service we need to take a necessary action. We cannot provide additional information about this action. Please know that your account underwent thorough research before we reached this verdict. This decision is final and cannot be appealed.
Should you have any questions or concerns, feel free to contact us again. We�d be glad to be of service. Or, you may check out our Knowledge Base to find answers to our most common questions. Just click Help anywhere at http://www.imvu.com or in the IMVU 3D Chat window.
Sincerely,
Eunice
Customer Care and Education
IMVU,Inc.